Professional Services

COMMITTED. FLEXIBLE. TRANSPARENT. 
Veritec is committed to helping our clients be successful by creating business value through innovative technological solutions tailor-fitted for their organisational needs. Our professional services team has earned an enviable reputation by delivering high-standard services and support within a flexible and transparent pricing framework. Committed to delivery, our staff are as dedicated to your success as their own.

Plan (Advisory)

Plan

Strategy and Architecture

We help develop your ICT Strategy, Architecture, and Roadmap so that you can bring your executive stakeholders along for the journey, gather their support, and create alignment and understanding within your management team. We don’t just deliver a document that sits on the shelf. The document is an outcome of a facilitated process that ensures your stakeholders are supporting you all the way.

Plan

ICT Roadmap

We help you build the high level plan and roadmap of projects needed to move you from where you are today to where you want to be in the future. This is a natural progression from the ICT Strategy and Architecture phase and allows you to provide more detail about each project in the portfolio including scope, schedule and rough order costs.
Having technical business difficulties? Talk to our Subject-Matter-Expert today!

Plan

Program and Project Delivery

We help you deliver the ICT Roadmap so that you can focus on both business as usual as well as your key program of change. Most organisations are only staffed for Business As Usual. We help supplement your workforce with highly experienced project and program managers to deliver the ICT Roadmap.

Plan

Analysis

We help you understand and document your business requirements. Improve your business processes. Document your policies and procedures. Build your business case for change.

Build (SI)

Build

Website Development

We build websites, particularly complex data driven and eCommerce websites using Microsoft technologies so that you get the most high performing, responsive site possible. We are a one stop shop. We take care of information architecture, usability, graphic design as well as build, hosting and managed ongoing support.

Build

Bespoke software development

Be you a start-up or ASX listed company, we deliver your product or software vision using Microsoft .NET, our Agile methods and tools and outstanding software engineers. For most companies software development is not their core competency, but it's ours. Reduce risk, costs and timeframes by using us to deliver your strategic software investment, mobile app or web 3.0 software as a service.

Build

Systems Integration

We integrate your cloud, legacy and on-premise systems using world leading technology from MuleSoft, so that your organisation can synchronise data, respond to events and reduce double entry and manual work-arounds. We link software and hardware control systems, we link cloud based services to legacy on-premise systems, we allow your legacy services be discovered and used by the rest of the organisation.

Build

Installation and configuration of business solutions

We install, configure and deploy commercial off the shelf solutions so that you can get the benefits of industry proven patterns and technology for a fraction of the price of bespoke development. Strategic capabilities are now well supported by mature systems from Microsoft. By using Dynamics ERP, CRM and business solution patterns from Veritec you will increase speed, flexibility and reduce time to business benefit for your stakeholders.

Build

Big Data. Data Analytics.

We work with you to get the most from your business data. Using technology from Microsoft and TIBCO we can provide deep insight into business operations.

Run (Managed Services)

Run

Service Desk

We provide a responsive service desk that is available via phone, email and chat. Clients interact through our 24×7 service management portal ensuring that all interactions are tracked and measured. We operate between 7am to 7pm Monday to Friday, and cover outside these hours using on-call arrangements tailored to each customers requirements.

Run

Application Support

We run your applications so you don’t have to. Managing and monitoring your complex IT environment may not be your core competency, but it is ours. Our service management methods are aligned with ITIL v3 including incident and problem management, change management, release management, ongoing monitoring and service reporting for your legacy or strategic application investments. We work with you to establish a forward work plan and continuous service improvement activities. We report monthly on operational metrics to give you the confidence that your requested service levels are being met. We work either on-site in your environment or from our network operations centre.

Run

Cloud Infrastructure

We help you with your migration from your data-centre to the cloud. We work with you to determine an appropriate hybrid strategy taking into account security risks and data sovereignty. Our infrastructure is secure and based in Australia. We partner with Microsoft Azure, Zettagrid and SlicedTech for Infrastructure as a Service and deliver our security, patch management and application monitoring services on top of this high quality IaaS.

Run

Re-platform your legacy applications

We re-platform your legacy applications onto modern cloud based technologies. We work with you to transition your legacy applications and related capabilities to our managed service team and determine a level of investment your operational budget can withstand to migrate your legacy application to something that is more cost effective and lower risk.